Candidate Experience

At Help Scout, we love to make offers over video chat whenever possible, so the hiring manager will email the finalist and ask if they have a few moments to connect for some good news. We also make sure we’re asking behavioral style interview questions, or questions that allow candidates to draw on previous experiences in order to determine their potential for success in this role. Hiring managers are responsible for creating the project in collaboration with the hiring team, and we aim for all projects to be relevant to what candidates would do day to day in the role. Before you go off to the races looking for your next hire, it’s critical to make sure the hiring team is aligned on exactly what it is you’re looking for. When roles aren’t clearly defined or include way too many areas of ownership, you’ll soon find that your dream candidate doesn’t exist.

Before and during the interview, you’ll likely have to provide the employer with work samples. Requesting samples and original work assignments are very common practices with remote and in-person employers. It helps them get a fuller idea of not only how you work but how you work remotely.

steps before you start the remote interview

According to Jones, the key here is to have a detailed, thoughtful answer (complete with specific examples) prepared. That should be fairly easy for people who’ve worked remotely in the past, but if you haven’t, don’t sweat it. “Sometimes people get tripped up when they are asked a question about a situation they’ve never been in—and remote work is new to a lot of folks,” Jones says. “If this happens, communicate what you would do if you encountered XYZ situation in a remote role; sometimes the thought process is more valuable than the actual answer.”

how remote interview process looks like

It also gives you insight into how they manage work/life balance to avoid the dreaded burnout. Team members and team leads need to be equally committed to solving the kinks of a distributed team. Find out how you can support your potential team member, and how you could be a better remote teammate in general. In addition to choosing the right software, it’s also important that the camera and microphone used during interview calls allow for high-quality transmission of visual and auditory information.

Mapping Out the Remote Hiring Process

This signals initiative.” Finding ways to demonstrate these traits throughout the interview process “will make you a significantly stronger candidate,” Leech says. So spend some time reflecting on how you’d like to answer these questions, then ask a friend to join you on a video chat to practice your responses. Working remotely means that sometimes you’re going to feel a bit…remote. Can you think of a time when you needed to be proactive about researching how to do something? “Even better if you can explain that you’re willing first to seek answers…on your own before asking others,” he says. Including an example of a real project you’ve worked on remotely in the past (if relevant) may also help to strengthen your answer.

What does a remote job look like?

A remote job is a role that an employee can complete outside of the typical office environment. In a remote role, people can usually complete a majority of their tasks and projects using a computer. They can also communicate with supervisors and other team members via phone calls, video calls or chat messaging systems.

Based on your company’s budget, this will help you to decide which is the best software to utilize. Also, remember to always test the software before commencing a remote interview. This will assist you to better understand the technology and choose a platform that matches your needs. When compiling a list of interview questions, make sure that you include questions around key concepts like teamwork, technical knowledge, and communication skills.

How do companies benefit from proactively seeking BIDE?

Take a look at the questions below to practice how you will demonstrate these skills in an interview. Preparing your questions shows the interviewer that you are interested in the company and the role. Asking good questions is crucial to demonstrating your curiosity and engagement and can help create a more productive and focused discussion. Having your questions ready in advance ensures that you are asking informed and relevant questions demonstrating your knowledge and curiosity.

How long does a remote interview take?

Remote job interviews are typically the same length as in-person interviews. That means remote interviews usually last somewhere between 30 and 60 minutes.